Client’s Needs

A homeowner in Springfield, Virginia, recently found themselves in a stressful situation, dealing with a persistent and alarming backup from their main sewer line. They had already invested in professional snaking and camera inspections, yet the blockages returned, leaving them frustrated and overwhelmed. Having received a high-cost estimate for a full replacement, the homeowner sought a second opinion. They were looking for an honest assessment and a clear explanation of what was happening beneath their property, as they were hesitant to move forward without complete confidence in the diagnosis and the proposed solution.

Service Overview

After performing a detailed second opinion camera inspection, we identified the culprit: an aging Orangeburg pipe. Common in homes built between the 1940s and 1970s, these pipes are constructed from tar and paper, which inevitably collapse over time, making repair impossible. We explained to the client that a full replacement was the only permanent solution. We proceeded to replace the entire compromised line from the home to the curb using durable, modern PVC piping. To add long-term value, we also installed an external cleanout, which will significantly simplify any future maintenance needs.

Results

The project was completed efficiently over a two day period. Our team handled the complex excavation of the yard and the removal of two sidewalk sections required to access the pipe. Upon completing the replacement, we carefully backfilled the site, applied seed and straw to ensure the lawn would recover, and expertly restored the sidewalk sections to their original condition. The client selected us not only for our competitive pricing but because we took the time to provide a thorough, transparent explanation of the problem and the necessary steps for repair, giving them the peace of mind they deserved.

Need a Second Opinion on Your Plumbing? Contact C.D. Shanahan’s Heating & Cooling for a Free Estimate!

If you are facing persistent plumbing or sewer issues, don’t wait for a total collapse. Our team is here to provide the honest, expert assessment you need to keep your home running smoothly. Reach out to us today for your free estimate.