This Privacy Policy describes how C.D. Shanahan’s HVAC, Plumbing, Electrical & Remodeling LLC (“Company,” “we,” “us,” or “our”) collects, uses, and discloses information that we obtain about visitors to our website, users of our services (collectively, the “Services”), and other individuals who contact us.

By visiting our website or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. 

1. Information We Collect

We collect information directly from you, automatically through your use of our Services, and from third-party sources.

A. Information We Collect Directly From You

We collect information you provide when you request services, contact us, or register on our site. This may include:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Service Information: Details about the HVAC, plumbing, electrical, or remodeling services you request or receive.
  • Payment Information: For processing payments, though we may use third-party payment processors who handle this data directly.
  • Communications: Any correspondence, feedback, or inquiries you send to us.

B. Information We Collect Automatically

When you access our Services, we may automatically collect the following information:

  • Usage Information: Details of how you use our website, including access times, pages viewed, and the page you visited before navigating to our Services.
  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Location Data: General location data (e.g., country or city) derived from your IP address.
  • Cookies and Tracking: Information collected via cookies, web beacons, and other tracking technologies.

2. How We Use Your Information

We use the information we collect to:

  • Provide and Manage Services: To fulfill your requests for HVAC, plumbing, electrical, or remodeling services, process transactions, and manage your account.
  • Communicate: To respond to your inquiries, provide customer support, and send service updates or appointment reminders.
  • Marketing: To send you promotional communications about our services, special offers, or news, where permitted by law.
  • Improve Services: To understand how users interact with our website and services, and to improve their functionality and quality.
  • Legal Compliance: To comply with legal obligations, enforce our Terms of Service, and protect our rights and the rights of others.

3. How We Disclose Your Information

We may share your information with the following parties:

  • Service Providers: Third-party vendors and service providers who perform functions on our behalf, such as payment processing, website hosting, data analysis, and marketing assistance.
  • Affiliates: Companies within our corporate group for business and operational purposes.
  • Legal and Safety: If required to do so by law, in response to a subpoena or court order, or if we believe it is necessary to prevent harm to you or others.
  • Business Transfers: As part of a merger, acquisition, or sale of assets, subject to the successor company agreeing to respect this Privacy Policy.
  • With Your Consent: We may disclose your information to other third parties with your prior consent.

4. Data Security

We implement reasonable security measures to protect the information we collect. However, no data transmission or storage system can be guaranteed to be 100% secure. You use our Services at your own risk. 

5. Your Choices

  • Marketing Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails.
  • Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Note that if you choose to remove or reject cookies, this could affect the availability and functionality of our website.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated “Last Updated” date. We encourage you to periodically review this page for the latest information on our privacy practices

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Mailing Address: 7950 Woodruff Ct. Springfield, VA 22151

Email: [email protected]

Phone: 571-429-0919